Refund request

Submit your refund request from your e-charge account and include the required bank details.

Esti client roman?

Romana

Refund Form

Fill in your banking details to process the refund

Please include: street name, number, and city
Please include: street name, number, and city
Amount must be entered in RON. For international payments, conversion to EUR will be made at the NBR exchange rate on the day of transfer.
Important Information:
  • Refund requests are processed within 5-10 business days
  • Please ensure your IBAN is correct to avoid delays
  • You will receive a confirmation email once processed
  • For questions, contact us at: [email protected]

Secure Refund Process

Your banking information is handled securely and used only for processing your refund request.

Step 1: Fill out the form with your banking details
Step 2: Our team reviews your request
Step 3: Refund is processed to your bank account